1. HOW LONG WILL IT TAKE ME TO RECEIVE MY ORDER?
2. CAN I HAVE MY ORDER SHIPPED WITHIN 24 HOURS?
3. WHAT IS YOUR PRIVACY POLICY?
4. HOW DO I COMMUNICATE WITH thegolfgifts.com ?
5. CAN I CANCEL MY ORDER?
6. CAN I GET MY GIFT WRAPPED?
7. HOW DO I KNOW IF YOU RECEIVED MY ORDER?
8. DOES thegolfgifts.com OFFER SPECIAL PRICING ON LARGE VOLUME ORDERS?
9. WHY IS SHIPPING AT thegolfgifts.com SAFE?
10.WHAT PAYMENT OPTIONS DO I HAVE?
11. HOW DO I RETURN A PRODUCT?
12.HOW DO I PLACE AN ORDER?
13. WHAT ARE YOUR GUARANTEE/WARRANTY POLICIES?

1. HOW LONG WILL IT TAKE ME TO RECEIVE MY ORDER?
We usually ship within 2 working days of receiving an order. Gifts are shipped via UPS (United Parcel Service) ground delivery and you will be provided with a tracking number upon request.

Please note! If the item(s) you ordered is on back order or out of stock, thegolfgifts.com will immediately inform you by e-mail of your options. International orders: Please allow 4 to 6 weeks for delivery. FREE SHIPPING does not apply to international orders. Overnight or 2nd day delivery not available for international orders. International orders will receive a separate shipping price via e-mail, once an order is placed. Packages leaving the United States (USA) are subject to customs and tariffs enforced by destination country and are the sole responsibility of the purchaser.

These delivery time schedules are estimations. thegolfgifts.com is not responsible for any delays in delivery due to weather conditions or any other uncontrollable occurrences. We will do our best to serve your needs and do anything in our power to make you a satisfied client.

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2. IS IT POSSIBLE TO HAVE MY ORDER WITHIN 24 HOURS?
Yes. It is often possible to have a rush order delivered within 24 hours. Overnight UPS shipment is available. A rush charge applies in addition to shipping and handling fees. E-mail thegolfgifts.com at info@thegolfgifts.com or call us at (714) 527-4311, with your specific requirements, for information on cost and feasibility.

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3. WHAT IS YOUR PRIVACY POLICY?
thegolfgifts.com respects the privacy of our customers. Therefore, our customersÕ information are never sold, rented, leased, traded, swapped, marketed, exchanged, bartered, distributed, or disclosed in any other way. We do not like junk mail, and know you donÕt either. If you have any questions regarding our policy please contact us at custservc@mail.com (our customer service department). We will respond to your inquiry within 48 hours (two working days).

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4. HOW DO I COMMUNICATE WITH thegolfgifts.com?
By email to info@thegolfgifts.com , or By phone during normal business hours (Pacific Time): (714) 527-4311
You can also mail us a written request to:

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5. CAN I CANCEL MY ORDER?
We do offer a 30 day money back guarantee, however, once orders are placed, they are sent to the shipping department almost immediately. If an order was processed or mailed, you can get your money back ,however the product must be sent back to thegolfgifts.com in its original package in "Like New" condition with an original receipt. In some cases, a minimal service charge will apply.

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6. CAN I GET MY GIFT WRAPPED?
Yes. Your product will ship in a standard plain box or wrap with a message if you desire. We also offer gift wrapping for an additional $3.50 charge. You can select the gift wrapping option from the checkout page once you have made your purchase.

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7. HOW DO I KNOW IF thegolfgifts.com RECEIVED MY ORDER?
We will confirm receipt of your order and shipment of the order with by email. You will also see the amount of the order in your confirmation message. For exclusive gifts only! (CATEGORY 2), Upon request, we will e-mail you a tracking number of your order so you can track your order.

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8. DOES thegolfgifts.com OFFER SPECIAL PRICING ON LARGE VOLUME ORDERS?
Yes, if you want 10 or more items, ask thegolfgifts.com for a "Wholesale quote". Large wholesale distributors are welcome to contact us. Just send an e-mail to info@thegolfgifts.com. We'll get back to you within 48 hours (two working days) with a custom quote.

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9. IS SHIPPING AT thegolfgifts.com SAFE?
We use a secure server to make shopping safe at thegolfgifts.com. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. It ensures that your information stays private and protected. This means no one on the Internet can see your confidential information. This is just another way that thegolfgifts.com makes shopping on the Internet safe and easy.

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10. WHAT PAYMENT OPTIONS DO I HAVE?
thegolfgifts.com accepts payment with VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER. In order to pay with a credit card, please select the "Paying with Credit Card" option in the check out process.

thegolfgifts.com also accepts payment by either check or money order. When placing your order on the web site, please select the "Pay by check or money order option" in the check out process. Please note! All purchases made by check or money order will not be processed until they have been cleared. This way, our system will not require you to enter a credit card number. In the customer comments section write in that you are going to be paying by check/money order. Once you complete the order, you will receive a grand total and an order on the check or money order. Once we receive your check or money order, we will process your order.

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11. HOW DO I RETURN A PRODUCT?
Send your returned product by mail with the original package and original dated sales receipt (as proof of purchase), postpaid (COD not accepted). Returned Product MUST be in "Like New" condition.

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12. HOW DO I PLACE AN ORDER?
Choose the product you want to purchase from our selection of products. Once you find the right product, follow the "Add to Cart" links to add the product to your shopping cart. Once you're done choosing all of the products you wish to purchase, simply click on the "Purchase Items" button while viewing your shopping cart. You will then enter the order checkout process. You may purchase products by using a credit card. Simply follow the instructions in the checkout area.

If you do not want to submit your credit card information online, you can either mail us a check or money order to the address below. Make check payable to thegolfgifts.com.

Products are generally shipped within 24 to 48 hours, unless otherwise stated. Shipping time is additional. You can expect to receive your products in anywhere from 4 to 15 days, depending on the shipping option selected. If you have any questions please contact us at:

Tel.: 714-527-4311
Fax: 714-527-6492
E-mail: info@thegolfgifts.com

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13. WHAT ARE YOUR GUARANTEE/WARRANTY POLICIES?
We're so confident you'll love your purchase from thegolfgifts.com that we're offering this incredible guarantee: If you're not completely satisfied with your order or accessories you purchased, return them within 30 days of purchase for a full refund.*

* Send your returned product by mail with the original package and original dated sales receipt (as proof of purchase), postpaid (COD not accepted). Returned Product MUST be in "Like New" condition. Full refund doesn't apply to original shipping costs or gift packaging.